What We Collect and Why
When you register, we collect the information you provide — name, contact details, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your account wallet; we do not store your mobile
-
1
banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual login activity. If you contact support, we keep a record of that conversation. We hold
-
2
your data only as long as your account is active or as required by applicable law in your region. You can ask us to correct or delete your data at any time by reaching our support team. Availability of certain features depends on local law and
-
3
eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.