Reference

Terms and Conditions for Using 5rrr4

These terms set out what you agree to when you open an account and use 5rrr4 — including deposits via bKash, Nagad, and Rocket, and access to our lobby. Access and eligibility depend entirely on your local law and the eligible regions we support.

Account holders onlybKash, Nagad, Rocket payments coveredEligibility subject to local lawSubject to change with notice
5rrr4 Terms and Conditions for Using 5rrr4
HOW WE HANDLE THIS

Security, Retention and Your Account Rights

Account Security

Your account is protected by OTP verification at login. We never store your bKash, Nagad, or Rocket PIN — only the wallet number you register with us is held on file.

Data Retention

We keep account records and transaction logs for as long as your account remains active and for a period after closure. You can request a summary of your data through our support channel.

Requesting Changes

To update your registered wallet number or account details, contact support with verification. Changes to core account data require identity confirmation before we process them.

Who to Contact

For any concern about how your data is used under these terms, use live chat or email support and mark the message as a terms or privacy query. We aim to respond with a clear answer.

TERMS QUERY CONTACT

How to Reach Us About These Terms

Team online

Live Chat

Use the live chat widget inside your account to raise any question about these terms. Keep your registered bKash or Nagad number ready so we can locate your account quickly.

Email Support

Send a written query to our support address if you need a formal response about a specific term or a transaction dispute. Include your registered wallet number in the subject line.

In-App Help

Open the Help section from your account menu on mobile or desktop. The terms page is linked directly from there so you can cross-reference while you chat with us.

Common Questions About Our Terms

These are the questions we hear most often about account terms, wallet rules, and eligibility. If your question is not here, contact us through live chat.

Yes. Completing account registration means you have read and accepted these terms. You cannot use bKash, Nagad, or Rocket to deposit until registration is confirmed.

We post an update notice with the effective date. If you continue using your account after that date, the updated terms apply. You can always ask us to clarify any change via live chat.

No. Deposits must come from a wallet registered in your own name. Transactions from a third-party bKash, Nagad, or Rocket account may be held and returned pending review.

Eligibility depends on your local law and the regions we support. We do not make that determination for you — it is your responsibility to check what the law permits where you are.

Contact support through live chat or email and request account closure. Any pending withdrawal to your Rocket or bKash wallet will be processed before the account is deactivated.

Only one account per person is allowed. If we detect duplicate accounts linked to the same wallet or identity, both may be suspended and wallet balances held while we review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.